Huntswood specialises in governance, risk management and compliance, primarily in the UK financial services sector. Our focus is conduct risk, that is; the way firms are structured, how they operate, the products they develop, and how these products are sold and serviced. The main focus for Advisory Services is the demands on firms as a result of changes in regulation, such as the recent change in Consumer Credit regulation from the Office of Fair Trading (OFT) to Financial Conduct Authority (FCA). Much of our work is ‘stick’ driven, i.e. firms are compelled to undertake the work as a result of regulatory engagement, although increasing customer and media pressure means firms are continually looking to differentiate themselves from the competition by developing the competence and confidence of their leaders and employees.
We uniquely combine regulatory expertise with business improvement and training insight to embed compliant culture in line with the regulator's approach to retail conduct compliance moving forward.