the DIRECTORY
Conduct Matters Limited  logo
25c Hadlow Rd,
Tonbridge
Kent
TN9 1LE
T: 07970649292
E:
www.conductmatters.co.uk
No. of consultants: Sole
Geographic area covered:
  • National

Conduct Matters Limited

Conduct Matters Ltd provides expert Conduct Risk advice and training to insurance businesses operating under UK Financial Services Conduct regulation (the Financial Conduct Authority and/or The Society of Lloyd's). Helping clients mitigate the risk of regulatory intervention and reputational damage as a result of a failure to treat customers fairly and/or adhere to the regulatory requirements for Conduct and/or the handling of complaints.

types of client firm served:

  • Insurance Brokers - General
  • Insurers
  • Lloyds
  • Secondary Intermediaries
  • Third party product providers

services offered:

  • Advice pre regulatory risk assessment or supervision visit
  • Authorisation -FCA
  • Complaints Handling Reviews
  • Compliance advice
  • Compliance Support
  • Compliance Training
  • File Review
  • Health Checks
  • Mis-selling Reviews
  • Regulatory Returns Assistance